By proceeding with a booking, you will be confirming on behalf of you and the rest of your party that you agree to the Booking Policy below.
If you have any further queries, please address it with a member of the team when making your enquiry.

Deposits: Table Bookings

During peak times and event days, a package must be purchased to secure an area, or a deposit will be required which can be used on the date of your booking as a bar tab. If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit.

Failure to cancel within 48 hours of your booking will result in a forfeit of your deposit. If you have purchased a package to secure the area and fail to cancel within 48 hours of your booking, there will be a cancellation fee of £20.

Please be aware that if you choose not to use your deposit at the bar on the night, this will not be refunded to you as it is a minimum spend for the area.

Please be aware that our booking terms and cancellation policy varies depending on the type of booking. For example, our Match/Event Day Tables and Christmas Functions have specific cancellation terms. Please see the dropdown options below for specific booking types.

Grace Period

We kindly ask all party members to arrive on time for your reservation. We will only be able to hold the area for 30 minutes. Failure to arrive within this time will result in us offering the area to another party and will result in the forfeiture of your deposit.

For parties that have not paid a deposit, we will hold the table for 15 minutes before we offer it to another party.

For Parties that have purchased a package, failure to arrive within 30 minutes of your arrival time will result in us offering the area to another party. You will still be able to have your package, but we will not be able to guarantee a table for you after this 30 minutes is up.

Please note your booking period will not be extended for late arrivals.

All bookings must use the St Mary Street entrance to be checked in.

Food Allergens

At Brewhouse, we take food allergens very seriously, so if you or any member of your party have an allergy, please let us know. We have an allergen list showing all of the 14 allergens legally required that are contained in every dish on our menu. We have strict procedures in place for taking and preparing allergen orders, however even with the considerable efforts we go to unfortunately we can never 100% guarantee that our dishes will be totally free of allergens.

Challenge 25 - Bring your ID!

We’re sure you’re already aware, but as much as we would love to have everyone join the party, we are unable to allow under 18’s on the premises from the times listed below:

  • Sunday – Thursday: 7pm. (Last entry for under 18’s will be 6pm).
  • Friday, Saturday & Special Event Days: 2pm. (Last entry for under 18’s will be 1pm).
  • Event Days: Last entry times for under 18’s are subject to change depending on the event.

We run a Challenge 25 policy here at Brewhouse, so if anyone in your party is lucky enough to look under the age of 25, please inform them to bring a valid ID on the night. Failure to do so could result in them being unable to enter the venue on the day of your booking, and we definitely don’t want that to happen! If this were to happen on the day and the rest of the party decide not to stay, this will result in a forfeit of your deposit.

Responsible Drinking

Brewhouse promotes safe and responsible drinking. Always know your limit. We will not serve or allow entry to anyone who appears intoxicated, and you will be asked to leave the premises if you are intoxicated.

www.drinkaware.co.uk

Dress Code

We have a smart, casual dress code here at Brewhouse. We do not allow fancy dress and we also cannot allow any offensive or rude materials and decorations.

Brewdoir: Private Hire

BREWDOIR ROOM HIRE

To privately book the Brewdoir, a minimum of 30 people must be attending. If less than 30 guests attend on the day, we would have to remove the bartender to utilise them elsewhere in the venue and we would then invite other guests to use the empty tables.


JANUARY – NOVEMBER: BOOKING REQUIREMENTS

Weekends, Special Events and Bank Holiday Sunday

A minimum spend of £500 is required to book the Brewdoir. This must be paid in advance to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.

To secure the area, we will require a £200 deposit with the remaining balance to be paid 7 days before your booking.

Weekdays

£200 deposit will be required to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.

Buffets

If you are adding on a Buffet, we will need your choices and full payment 7 days before the date of your booking.

Cancellations

If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Failure to cancel within days of your booking will result in a forfeit of your deposit.


DECEMBER: BOOKING REQUIREMENTS

Thursday – Sunday and Special Events

To privately book the Brewdoir on these days in December, a minimum of 30 people must be ordering from our Christmas Buffet Menu.

To secure the area, we will require a £200 deposit with the remaining balance to be paid 14 days before your booking.

Monday – Wednesday

A minimum spend of £500 is required to book the Brewdoir. This must be paid in advance to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.

To secure the area, we will require a £200 deposit with the remaining balance to be paid 14 days before your booking.

Buffets

Food choices will be required 14 days before the date of your booking.

Buffet serving times are available on a first come first served basis.

Cancellations

If you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Failure to cancel within this time will result in a forfeit of your deposit.

Red Booth: Area Booking

RED BOOTH BOOKINGS

To book the Red Booth, a minimum of 18 people must be attending. If less than 18 guests attend on the day, we would offer one of the booths in this area to another party.


JANUARY – NOVEMBER: BOOKING REQUIREMENTS

Deposits

During peak times and event days, a package must be purchased to secure the area, or a deposit will be required which can be used on the date of your booking as a bar tab.

Please be aware that if you choose not to use your deposit at the bar on the night, this will not be refunded to you as it is a minimum spend for the area.

Please be aware that our booking terms and cancellation policy varies depending on the type of booking. For example, our Match Day Tables and Christmas Functions have specific cancellation terms. Please see the dropdown options below for specific booking types.

Buffets

If you are adding on a Buffet, food choices will be required 7 days prior and full payment will be required 3 days before the date of your booking.

Buffet serving times are available on a first come first served basis.

Cancellations

If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.

If you have purchased a package to secure the area and fail to cancel after this deadline, there will be a cancellation fee of £50.


DECEMBER: BOOKING REQUIREMENTS

Thursday – Sunday and Special Events

To book this area on these days in December, a minimum of 18 people must be ordering from our Christmas Buffet Menu.

To secure the area, we will require a £100 deposit with the remaining balance to be paid 14 days before your booking.

If you are booking this area on the above days for drinks only during peak times and on event days, a package must be purchased to secure the area, or a deposit will be required which can be used on the date of your booking as a bar tab.

Monday – Wednesday

If you are booking this area on the above days for drinks only, a deposit may still be required. This will not be refundable on the day of your booking, but it is fully redeemable as a bar tab. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the area.

Buffets

Food choices and full payment will be required 14 days before the date of your booking.

Buffet serving times are available on a first come first served basis.

Cancellations

If you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.

Match Day: Table Bookings

MATCH DAY DEPOSITS

During peak times and event days, a package must be purchased to secure an area, or a deposit will be required which can be used on the date of your booking as a bar tab.


MATCH DAY CANCELLATIONS

If you need to cancel your booking, we will need 7 days notice in order to issue a full refund of your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.

If you have purchased a package to secure the area and cancel after this deadline, there will be a cancellation fee of £20 per table booked.

Please be aware that if you choose not to use your deposit at the bar on the night, this will not be refunded to you as it is a minimum spend for the area.

© BREWHOUSE CARDIFF | PRIVACY POLICY | T&C